CUSTOMER SERVICE

ONLINE ORDERS

If you have any questions about a purchase made on our Web site, you can contact us Monday to Friday, 7:30 a.m. to 4:30 p.m., using one of the following methods:

• Write to us at webserviceclient@patrickmorin.com, specifying your Web order number, your contact details and the reason for your e-mail.
• Call our head office at: 450 752-4774 (option #1)

STORE PURCHASES OR SHOPPING EXPERIENCE

For any questions related to a store purchase or shopping experience, please contact our Customer Service department via:

• E-mail us at: serviceclient@patrickmorin.com, specifying your order number, your contact details and the reason for your e-mail.
• Contact our head office by telephone at: 450 752-4774 (option #2)

We'll be sure to pass on your message to the appropriate person.

Please note that customer service hours are 7:30 a.m. to 4:30 p.m., Monday to Friday.

In all cases, while we strive to respond to all e-mails the same day or the next business day, a response time of 24 to 48 business hours is to be expected during busy periods. If your situation is urgent, please contact one of our stores.

REQUEST FOR A QUOTE

To find out more about our quotation service, click here.